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Brothers Pool and Spa is a pool and spa service company based in Vista, California.
This Privacy
Policy explains how we collect, use, and protect personal information.
Information We Collect
We may collect personal information including your name, phone number, email address, IP address,
and service-related details when you submit forms, request a quote, or communicate with us.
How We Use Information
We use personal information to provide pool and spa services, respond to inquiries, deliver estimates,
schedule appointments, communicate via phone calls and text messages (including automated
messages where permitted), improve our services, and comply with legal obligations.
SMS & Phone Communications
By providing your phone number, you consent to receive calls and text messages from Brothers Pool
and Spa related to service inquiries, estimates, scheduling, and account communications.
Message
frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to
any text message or contacting us directly. Reply HELP for assistance.
Data Sharing
We may share personal information with trusted service providers such as website hosting, CRM and
messaging platforms, and payment processors solely to operate our business.
We do not sell or share
personal information for cross-context behavioral advertising.
Data Retention
We retain personal information only as long as necessary to fulfill business, service, and legal
obligations. Marketing-related data is retained for no longer than two years after the last interaction.
Your California Privacy Rights
California residents have the right to request access to or deletion of personal information, opt out of
marketing communications, and receive equal service regardless of exercising privacy rights.
Security
We implement reasonable administrative, technical, and physical safeguards to protect personal
information.
Contact
Brothers Pool and Spa, 1053 Naomi Dr, Vista, CA 92083 | Phone: (760) 622-0574 | Email:
backflowbros@gmail.com
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