Privacy Policy

Who We Are

Brothers Pool and Spa is a pool and spa service company based in Vista, California.

This Privacy Policy explains how we collect, use, and protect personal information.

Information We Collect

We may collect personal information including your name, phone number, email address, IP address, and service-related details when you submit forms, request a quote, or communicate with us.

How We Use Information

We use personal information to provide pool and spa services, respond to inquiries, deliver estimates, schedule appointments, communicate via phone calls and text messages (including automated messages where permitted), improve our services, and comply with legal obligations.

SMS & Phone Communications

By providing your phone number, you consent to receive calls and text messages from Brothers Pool and Spa related to service inquiries, estimates, scheduling, and account communications.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us directly. Reply HELP for assistance.

Data Sharing

We may share personal information with trusted service providers such as website hosting, CRM and messaging platforms, and payment processors solely to operate our business.

We do not sell or share personal information for cross-context behavioral advertising.

Data Retention

We retain personal information only as long as necessary to fulfill business, service, and legal obligations. Marketing-related data is retained for no longer than two years after the last interaction.

Your California Privacy Rights

California residents have the right to request access to or deletion of personal information, opt out of marketing communications, and receive equal service regardless of exercising privacy rights.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

Contact

Brothers Pool and Spa, 1053 Naomi Dr, Vista, CA 92083
Phone: (760) 622-0574
Email: backflowbros@gmail.com